Faq’s

Typically 8ft x 8ft x 8ft on leveled ground but we can work with smaller spaces. Just let us know so that we can make sure it works.

Please note 360 Video Booths require 8x8x8 ft minimum.

Access to an unshared 3-prong power outlet of 120 volts (15amps) within 10ft of where the photo booth will be placed.

* Anything below 120 volts will not power on the equipment.

Yes, we are fully insured.

Yes, please ask us! We are happy to provide a copy of our COI.

We arrive 90 min- 120 minutes before your photo booth starts time. We can cut down on set-up time, but we will need to confirm.

If you would like for us to arrive earlier for set up and the booth will remain idle before the start time there is an extra fee.

Outdoor events necessitate approval prior to reserving a photo booth.

We request a tent over the photo booth, a precipitation probability of 0%, suitable weather conditions, paved leveled ground, and access to standard power.

Please be aware that for outdoor events, we may not have complete control over lighting, potentially impacting the quality of the photo outputs.

We require a 2.4GHz or 5GHZ internet connection. While we can offer a hotspot for an extra fee, we cannot guarantee a stable connection, especially in venues with potential dead zones, such as basements or structures.

Position the photo booth in a high-traffic area where guests are likely to notice and be enticed to jump in. Ideal locations include next to the bar, on the outskirts of the dance floor, or along the pathway to the restroom.

We will need a signed agreement and a non-refundable retainer of 30% to reserve your booth for your date. The remaining balance is due up to 2 weeks before your event.

Photo Booths are subject to availability. To secure your preferred date, it is advisable to make reservations as early as possible. However, some clients have successfully booked just 2 days before their event!

Yes! You may add as much time as you need as long as it’s available!

This is contingent upon the availability of the attendant(s) and/or the photo booth. It is strongly advised to consider scheduling additional time before your event date.

Absolutely! Simply inform us of the dates and specify the times when you’d like the photo booth to be in operation.

No travel fee anywhere within Manhattan, The Bronx, Queens, and Brooklyn.
A travel fee will be applied for anywhere outside of NYC.

Certainly! We’ll send you a Customization Form allowing you to choose a backdrop and upload logos or fonts for your template. Following that, we’ll provide a mock-up for your review and approval.

Certainly! We can comprehensively customize your photo booth activation, covering everything from designing templates and creating custom props to photo booth wrapping, custom backdrops, and more!

You may find those here

Our accessory bar is curated with delightful and interactive pieces.

Among our favorites are disco balls, playful heart glasses, boas, vintage phones, inflatables, and more.

Explore themed options like circus, nautical, decades, and Gatsby for a personalized touch.

Additionally, custom cut-out signs can be created for an extra fee.

Certainly! Kindly inform us in advance.

When it comes to backdrops, we recommend a fabric material with dimensions of at least 5ft wide and 7ft tall. Ensure that any logos are positioned at eye level.

Please be aware that our team will not construct anything you provide.

Yes, please provide us with your brand guide, fonts, and files that you would like for us to use.

Yes, we will provide you with the file and specs so that you may design it an send it back over to us!

We supply the custom book, markers, and tape. We make sure we print an extra photo and direct your guests to sign it.

Please provide an extra table for this.

We will send you a link form an online photo hosting platform, and/or via Dropbox.

Expect your photos in JPEG High-Res format through an online gallery within a week of your event.

We will keep the gallery live for three months.

We strongly recommend downloading it ASAP and storing your gallery in a safe place.

Yes, we can print all photos for an additional fee.

Yes, you will either have one or two attendants depending on the volume of your event, or your photo booth/equipment.

Our digital iPad photo booth can be self-attended but must be previously discussed.

For technical issues during the event, our experienced team is on standby to swiftly address any issues that may arise with the photo booth. We have trained technicians and attendants who can troubleshoot and resolve technical glitches promptly, ensuring a seamless experience for you and your guests. Additionally, we always come prepared with backup equipment to minimize any potential disruptions. Your satisfaction and the smooth operation of the photo booth are our top priorities, and we’ll work diligently to address any technical challenges that may occur.

The photo booth attendant(s) will be attired in formal attire, adhering to an all-black dress code. This includes appropriate footwear, a tie, and a blazer, ensuring a polished and professional appearance throughout the event.

While gratuities are at your discretion, we suggest showing appreciation to your attendant for their exceptional service. If you opt to provide a tip, you can do so either in cash directly to them or through a digital app like Venmo.

We use Canons DSLR or Mirrorless.

Prints are usually ready within 10 seconds.

We bring spares ribbon and ink! Your attendant will replace the ink and ribbon seamlessly and quickly!

Within 20 minutes or less. We will briefly pause the service to switch out the replacement and allow the printer to catch up.

30% of the total is due upon reserving your photo booth.

The remaining balance is due up to two weeks before your event date.

The retainer serves to (a) secure the Event date, (b) compensate the Company for committing to provide services and declining other opportunities for the specified date, and (c) is non-refundable if the Agreement is terminated. The reservation of the date and services is contingent upon signing the Agreement and receiving the retainer. The remaining Fee (the “Final Payment”) is due 14 days before the event date.

All major credit cards, PayPal, ACH, wire transfers.

Checks may be previously discussed.

No, We will incur those expenses.

If the client needs to reschedule the event, they will cooperate with the company to find a new date within twelve months of the original event date. If a new date is agreed upon, all previously paid amounts will be transferred to that date. The company may adjust the fee if needed due to additional work, extended service time, or a standard rate increase.

If, despite efforts, no agreeable date is found or if the client’s preferred date is more than twelve months after the original date, it will be treated as a cancellation.

If the client cancels the event, they need to inform the company in writing. If this happens, any payments made before the cancellation date won’t be refunded, and both parties will agree to terminate the agreement.

If the cancellation occurs within three months of the event date, the client must promptly pay the remaining fee in full as compensation for damages.